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Final Examination: HR Consultant Certification Program

Categories: Certification
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Course Prerequisite(s)

About Course

Instructions for Learners:

 

  1. This is the final examination for the HR Consultant Certification Program. The exam consists of 30 multiple-choice questions,  2  case studies  (25  points each),  and  2  scenario-based questions  (10 points each).
  2. Please read each question carefully before answering.  For multiple-choice questions,  select the one best answer from the four options provided.  For case studies and scenario-based questions, provide comprehensive and structured responses that demonstrate your understanding.
  3. You are required to complete all sections of the exam.  The total score is  100  points,  and a passing grade is required for certification.
  4. Ensure you manage your time effectively. You are advised to allocate more time to case studies and scenario-based questions due to their higher point value.
  5. This examination is designed to reflect your learning across all 11 modules. Ensure you reference concepts from the entire program when necessary.
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Course Content

Section A

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Case Studies
Case Study 1: Mid-Sized Company Struggling with High Employee Turnover: You have been hired by a mid-sized company that is struggling with high employee turnover. During your initial consultation, the HR director mentions that they suspect the issue is related to ineffective management and lack of employee engagement. The company wants to implement a strategy to improve retention rates but is unsure where to start.

Case studies 2
Startup Tech Company Building HR Department from Scratch: A startup tech company has approached you for advice on building their HR department from scratch. They have no formal HR policies or procedures in place, and they are concerned about staying compliant with labor laws as they plan to hire 50 new employees in the next year.

Scenario-Based Questions
Scenario Overview: Starting a Consulting Business & Business Model Development You're a new HR consultant preparing to launch your consulting business. You've registered with the state and are working on your business model. You've also landed your first few clients and are now handling legal, financial, and marketing aspects to ensure your business grows successfully.

Scenario-Based Questions
Scenario Overview: Contract Negotiation, Fee Setting & Client Relations You are in the process of negotiating a contract with a potential long-term client. The client is asking for a reduction in your fees, citing budget constraints. At the same time, you are aiming to maintain a premium service offering and keep your consulting business profitable.

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